Return Policy

We NEVER charge restocking fees. Ordered the wrong parts? Sold the bike before you got the part installed? Wrong size, wrong color - no problem! We accept returns on unused and unaltered items within 30 days of receipt (EXCLUDING ELECTRICAL PARTS) with a friendly 'the customer is always right' attitude - when you are reasonable, so are we.

Once we receive and inspect your item a full refund of the purchase price will issued. Refunds are issued within 10 business days of receipt of returned parts less any original and/or return shipping fees. Refunds will be issues to the payment method used at time of order. Fees paid for international duties, taxes and/or brokerage fees are non-refundable.

To exchange an item, simply follow the steps for a return and a refund will be issued to the original form of payment. Then place a new order for the new item(s).

All returns must include original packaging and be shipped in an appropriate shipping box.

RETURN SHIPMENTS WHICH DO NOT MEET ALL ABOVE CRITERIA WILL REFUSED AND RETURNED TO SENDER

Return Steps:

• please send us an email at helpdesk@oldbikebarn.com letting us know your order number, the part you want to return and the reason for the return. We will reply back with the return authorization and return instructions within 1 business day.

Still have questions? Submit a support ticket through our Contact Us page.